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Privacy Policy

Website: https://llandyou.com/
Owner/Controller: Stew Bolno
Contact: stewbolno@comcast.net

We respect your privacy. This Policy explains what we collect, how we use it, and the choices you have when interacting with our Site, including purchasing the book Leadership Lessons And You From A to Z and reading essays.

1) Information We Collect

a) You provide directly

  • Contact forms: name, email, message contents.

  • Purchases (direct/website hardcover): name, email, shipping address, order details; payment information is handled by our payment processor (we never see full card numbers).

  • Newsletter sign-ups (if enabled): name, email, marketing preferences.

b) Collected automatically

  • Usage & device data: IP address, browser type, pages viewed, time on site, referring URLs.

  • Cookies & similar tech: to keep your cart, remember preferences, and measure site performance (see Section 7).

c) Third-party sources

  • Amazon links: if you choose to buy on Amazon, Amazon collects data under its own policies.

  • External articles (Broad + Liberty): clicking outbound links takes you to third-party sites governed by their policies.

2) How We Use Your Information

  • To provide, secure, and improve the Site and services.

  • To process and fulfill orders, send order confirmations, and provide support.

  • To respond to inquiries and deliver requested information.

  • To send administrative messages (order updates, policy changes).

  • With your consent (where required), to send newsletters or promotional updates about the book and essays.

  • To detect, prevent, and address fraud, security, and abuse.

3) Legal Bases (EEA/UK only)

We process personal data when necessary to perform a contract (e.g., fulfill an order), with your consent (e.g., marketing emails), to pursue legitimate interests (e.g., site security, analytics), or to comply with legal obligations.

4) Sharing Your Information

We only share information with:

  • Service providers/Processors: hosting, payment processing, email delivery, analytics, and fulfillment partners who process data on our behalf under contracts.

  • Legal & compliance: if required by law, regulation, or to protect rights, safety, or security.

  • Business transfers: in the unlikely event of a reorganization or transfer, subject to this Policy.

We do not sell your personal information.

5) Payments

For direct hardcover purchases, payments are processed by third-party providers (e.g., [Stripe/PayPal—update as applicable]). Your payment data is submitted directly to them and handled under their privacy policies. We store order metadata (e.g., items, totals, shipping details) but not full card numbers.

6) Retention

We retain personal data only as long as needed for the purposes above—typically:

  • Orders & tax records: up to 7 years (or as required by law).

  • Contact inquiries: 12–24 months.

  • Marketing (with consent): until you unsubscribe or request deletion.

7) Cookies & Analytics

We use essential cookies for site functionality (e.g., cart) and may use analytics cookies to understand site performance. You can manage cookies via your browser settings. If we use analytics (e.g., Google Analytics), your IP may be truncated or pseudonymized where supported.

  • Learn how to manage cookies in your browser (Chrome, Firefox, Safari, Edge).

  • You can opt out of Google Analytics via tools provided by Google (if GA is used).

8) Your Choices & Rights

  • Emails: unsubscribe anytime via the link in marketing emails or by contacting us.

  • Access/Correct/Delete: request a copy of your data, corrections, or deletion (subject to legal limits).

  • Object/Restrict/Portability (EEA/UK): you may have additional rights under local law.
    To exercise any right, email stewbolno@comcast.net. We may need to verify your identity.

9) CCPA/CPRA (California)

We do not sell or share personal information for cross-context behavioral advertising. California residents can request access, correction, or deletion, and can limit use of sensitive personal information (we generally do not collect SPI). Submit requests to stewbolno@comcast.net.

10) Children’s Privacy

Our Site is not directed to children under 13 (or under 16 in certain regions). We do not knowingly collect data from children. If you believe a child provided data, contact us to delete it.

11) International Transfers

We operate in the United States. If you access the Site from outside the U.S., your information may be processed in countries that may not provide the same level of protection as your home jurisdiction. We use appropriate safeguards where required.

12) Security

We use administrative, technical, and physical safeguards appropriate to the nature of the data we process. No method of transmission or storage is 100% secure.

13) Third-Party Links

Links to Amazon, Broad + Liberty, and other external sites are provided for convenience. We are not responsible for their privacy practices. Review their policies before providing information.

14) Changes to This Policy

We may update this Policy from time to time. The “Effective date” will indicate the latest revision. Material changes will be highlighted on this page or via email if appropriate.

15) Contact Us

For questions, requests, or complaints regarding this Policy or your data, contact:
Email: stewbolno@comcast.net